Privacy Policy
This Privacy Policy explains how Betty Cloud Solutions collects, uses, stores, and protects your personal information when you use our website, renewal tools, payment services, and customer support channels.
Information We Collect
We may collect your name, email address, phone number, BSM/device number, payment reference, service package details, and any information you submit when requesting support or making a renewal.
How We Use Your Information
We use your information to process payments, renew subscriptions, send payment receipts and confirmations, respond to support requests, improve our services, and comply with legal or regulatory obligations.
Payment Processing
Payments are processed through trusted third-party payment providers. We do not store your card details on our servers. We may retain payment metadata such as transaction ID, reference number, amount, status, and receipt history for record keeping and support.
Data Sharing
We only share customer data where necessary to complete payment processing, send email notifications, provide support, meet legal obligations, or protect our systems and customers.
Data Security
We use reasonable technical and administrative safeguards to protect customer information. However, no internet-based platform can guarantee complete security.
Your Choices
You may contact us to request access to, correction of, or deletion of your personal information where applicable and permitted by law.
Contact Us
If you have questions about this policy, please contact us through our customer support channels on the website footer.